Privacy Policy

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 Kanami Restaurant (“Kanami,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information i  connection with our Application-to-Person (A2P) email and text messaging services.  By opting into our messaging services, you acknowledge and agree to the terms outlined in this  Privacy Policy. 

1. Information We Collect

When you sign up for our email or SMS/MMS messaging services, we may collect the following types of personal information:  

● Contact information such as your name, email address, and mobile phone number.  
● Interaction data including message delivery status, open rates, click-throughs, and user responses.  
● Technical data such as your device type, mobile carrier, and IP address (if applicable).  We collect only the information necessary to deliver and improve our messaging services. 

2. How We Use Your Information

We use the collected information to:  
● Send you transactional communications (e.g., reservation confirmations, order updates).  
● Send marketing promotions, event invitations, and special offers.  
● Respond to customer service inquiries.  
● Analyse and enhance our messaging services and user experience.  
● Ensure compliance with legal and regulatory obligations.  

Message Frequency varies based on your interaction with our service. You may receive multiple messages per week.

Message & Data Rates May Apply.  Standard message and data rates may apply from your mobile carrier. Kanami Restaurant is not responsible for any charges incurred from your carrier.  

 3. Consent and Opt-In 

By providing your phone number and opting in to our messaging services, you give express written consent to receive automated SMS and MMS messages from Kanami Restaurant.  Consent is not a condition of any purchase.  

You may have opted in via our website, in-store sign-up, keyword opt-in, or digital form submission.
 

4. Opt-Out Options  

 You have the right to withdraw your consent at any time:  
● To stop receiving SMS/MMS messages, reply STOP to any message.
● To unsubscribe from promotional emails, click the “unsubscribe” link provided in the email.  
● For further assistance, reply HELP or contact us directly at the email address listed  below.  

 5. Sharing Your Information 

We do not sell your personal information. We may share your data with trusted third-party service providers for the following purposes:  

● Message delivery (e.g., SMS gateways, email platforms).  

● Customer relationship management (CRM).

● Data analysis and compliance support.  These third parties are contractually obligated to protect your information and use it solely for the purpose of supporting our services.  We may also disclose your personal information:  

● If required to do so by law, subpoena, or other legal processes.  

● To protect the rights, property, or safety of Kanami Restaurant, our users, or others.
 

Depending on your jurisdiction, additional rights may apply (e.g., under GDPR or CCPA).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system is 100% secure. 

7. Data Retention

 We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.  

 8. Your Rights 

 Depending on your jurisdiction (e.g., California, EU), you may have the following rights:  

● Request access to your personal information.  

● Request correction or deletion of your personal information.  

● Object to or restrict certain types of processing.  

To exercise any of these rights, please contact us at the address provided below. 

9. Children’s Privacy   

 Our messaging services are not intended for children under the age of 13 (or the minimum  legal age in your jurisdiction). We do not knowingly collect personal information from minors. 

10. Policy Updates 

We may revise this Privacy Policy from time to time. The most current version will always be available on our website and will include the effective date of the update. 

11.  Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:  

Kanami Restaurant 

2974 Ogden Ave.  

Aurora, Illinois 60502  

Email: eattogether@ka-nami.com 

Phone: 630-800-1597  

By subscribing to Kanami’s messaging services, you acknowledge and agree to the terms of this Privacy Policy