Legal

Terms of Use

By opting in to receive marketing and transactional emails and/or text (SMS/MMS) messages from Kanami (“we,” “us,” or “our”), you agree to these Terms of Use (“Terms”). Please read them carefully.

1. Service Description

Kanami provides automated email and text message alerts for the following purposes:

Reservation confirmations and reminders
Order status updates (e.g., takeout/delivery)
Promotions, discounts, and events
General customer service updates

Messages are sent via email and/or SMS/MMS using Application-to-Person (A2P) messaging technology.

By signing up (e.g., via our website, reservation system, or by texting a keyword), you:

Affirm that you are the owner or authorized user of the contact information provided.
Provide express written consent to receive recurring automated marketing and transactional messages from Kanami.
Acknowledge that message frequency may vary based on your interactions.
Understand that standard message and data rates may apply. Please check with your carrier for details.

Consent is not a condition of any purchase.

3. Opting Out

You may opt out of our messaging services at any time:

Text Messages: Reply STOP to any SMS/MMS message to unsubscribe.
Emails: Click the “unsubscribe” link at the bottom of any marketing email.

After opting out, you may receive a final message confirming your decision to unsubscribe.

4. Privacy

We respect your privacy. Your contact information will be used exclusively for Kanami communications and will not be sold or shared with third parties, except:

As required by law
As necessary to deliver our messaging services (e.g., through trusted third-party service providers)

Please refer to our full Privacy Policy for additional information.

5. User Responsibilities

By using our messaging services, you agree to:

Provide accurate, current, and complete contact information
Notify us promptly if your mobile number or email address changes
Refrain from abusing or misusing the service (e.g., impersonation, spam, or attempts to disrupt our systems)

6. Service Limitations

Kanami is not liable for:

Message delivery delays or failures caused by mobile carrier networks or internet connectivity issues
Delivery issues resulting from device settings, mobile coverage, or previously opted-out status
Any technical limitations due to user hardware, software, or service providers

7. Changes to These Terms

We may revise these Terms at any time. Continued use of our messaging services after such updates constitutes your acceptance of the new Terms.

8. Contact Us

For questions or support regarding our messaging service, contact:

Kanami Restaurant
2974 Ogden Ave.
Aurora, Illinois 60502
Email: eattogether@ka-nami.com
Phone: 630-800-1597

By opting in, you confirm that you have read, understood, and agreed to these Terms of Use.